Production and Shipping During COVID
Due to the current supply chain challenges black brilliance has made every effort to fulfill your order in a timely manner. We quote you 14 business days/3 weeks, from order to delivery as a standard time to expect the merchandise you order. However during these challenging times we have found that even that amount of time is not enough.
If we discover that the merchandise you ordered will take longer than the standard delivery of 14 business days/3 weeks team black brilliance will email you with an update on the delivery of your merchandise.
Currently the USPS has changed (limited) its delivery times and those are outside of our control. We appreciate your patience and ask for your understanding given a myriad factors beyond our control.
Further the US Postal Service (USPS) continues to experience significant delays in delivering shipments. This has not only impacted our delivery times but also affected items being received by our vendors, thus slowing the production of certain black brilliance items. You always receive a tracking number via email when your order ships. Please check the email address you provided when you placed your order for that information regarding tracking.
Again we thank you for your support and your continued patience as we will try to do everything in our power to get the items we can to you for delivery as soon as possible.