You are purchasing a custom made item which typically requires 10-14 business days/3 weeks from order, to creation to delivery. Please note that because all items are custom made and printed, we do not offer refunds or exchanges and all sales are final. In the event that there is a defect with a garment, please advise and we will do our best to make things right. We take the highest care to ensure you are receiving a quality item. At any time during the process please contact us if you need additional information email@example.com. Thank you for placing an order with Black Brilliance.